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Terms of Service

Last updated: 1st January 2024

1. Introduction

These Terms of Service ("Terms") govern your use of the Auto Ascension website located at auto-ascension.com and our services. By accessing or using our website and services, you agree to be bound by these Terms.

Auto Ascension is a company registered in England and Wales (Company Number: 12345678) with its registered office at 45 Kensington High Street, London, W8 5ED.

2. Acceptance of Terms

By accessing and using our website or services, you confirm that:

  • You are at least 18 years old or have parental consent
  • You have the legal capacity to enter into these Terms
  • You agree to comply with all applicable laws and regulations

3. Services Description

Auto Ascension provides home gym design, equipment installation, personal training, and related fitness services. Our services include:

  • Home gym consultation and design
  • Fitness equipment supply and installation
  • Personal training and fitness coaching
  • Equipment maintenance and support
  • Fitness assessments and programme development

4. Website Use

4.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious code
  • Interfere with website functionality
  • Collect personal information without permission

4.2 Content Accuracy

While we strive to provide accurate information, we make no warranties about the completeness or accuracy of website content. Information may be updated without notice.

5. Service Terms

5.1 Consultation Process

Our free consultation service includes initial assessment and basic recommendations. Detailed design and installation quotes are provided separately.

5.2 Equipment and Installation

  • All equipment sales are subject to separate purchase agreements
  • Installation services require site assessment and customer approval
  • Warranties are provided by equipment manufacturers
  • Professional installation includes basic setup and safety checks

5.3 Personal Training

  • Training sessions require advance booking and confirmation
  • Cancellation policy: 24 hours notice required
  • Health and fitness assessments may be required
  • Clients must disclose relevant health conditions

6. Pricing and Payment

All prices are quoted in British Pounds (GBP) and include VAT where applicable. Payment terms:

  • Consultation services: Free initial consultation
  • Equipment purchases: 50% deposit, balance on completion
  • Training services: Payment in advance or as agreed
  • Installation: Payment upon completion and satisfaction

7. Cancellation and Refunds

7.1 Consumer Rights

Under the Consumer Contracts Regulations 2013, you have the right to cancel certain services within 14 days of agreement.

7.2 Service Cancellations

  • Design services: Cancellable before work commences
  • Equipment orders: Subject to supplier cancellation policies
  • Installation services: 48 hours notice required
  • Training sessions: 24 hours notice for full refund

8. Health and Safety

Your safety is our priority. By using our services, you acknowledge that:

  • Exercise carries inherent risks
  • You should consult healthcare providers before starting new fitness programmes
  • You must follow safety instructions and equipment guidelines
  • You are responsible for maintaining equipment as instructed

9. Liability and Insurance

9.1 Our Liability

We maintain appropriate insurance coverage and limit our liability as follows:

  • We are not liable for indirect or consequential damages
  • Our liability is limited to the value of services provided
  • We are not liable for pre-existing health conditions
  • Equipment warranties are provided by manufacturers

9.2 Your Responsibilities

You are responsible for:

  • Providing accurate health and fitness information
  • Following safety guidelines and instructions
  • Maintaining equipment as directed
  • Ensuring suitable space and conditions for installation

10. Intellectual Property

All website content, including text, images, logos, and designs, is owned by Auto Ascension or licensed for use. You may not:

  • Copy or reproduce content without permission
  • Use our trademarks or branding
  • Create derivative works from our content
  • Use content for commercial purposes

11. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, strikes, government actions, or pandemic restrictions.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Your continued use of our services constitutes acceptance of the modified Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information

If you have questions about these Terms of Service, please contact us:

Auto Ascension
45 Kensington High Street
London, W8 5ED
United Kingdom

Email: [email protected]
Phone: +44 20 7946 0958

Auto Ascension

Transforming homes into premium fitness spaces across the UK.

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